Ordering

• Only online orders shall be accepted.
• When ordering please indicate the exact item number, size, product quantity, the version of handedness and the address of destination. Please use our online web shop.
• After your order inquiry we will reply within 3 working days and give you complete facture to confirm your order. Please NOTE that our prices may decrease or increase a little bit if the SEK/EUR exchange rate fluctuates significantly.
• After ordering and its acknowledgement the possible amendments could be accepted only when the package is not closed or in case of special items, sizes as long as the process of production has not been started.

 Delivery

• After payment we inform our customers in full details about the delivery.
• The term of delivery depends on the applied mode of delivery and its destination. Usually it takes 7-21 working days depends of ordered equipment is on stock and from which producer is ordered. Equipment which is on stock can be sanded immediately after payment.
• The date of dispatch depends on the quantity of the ordered goods and their possible special requirements.
• Our prices do not include the costs of delivery.
• We reserve the right to part-deliveries (if no other possibility exists).
• Customers from Stockholm can pick up order by them self on Akeshov Hallen without shipping cost (phone - email contact needed)  

Payment

• Payments shall be effected in ALL cases in advance
• In case of any extra requirements and sizes additional costs shall be charged about which the customer will be naturally informed in advance.
• Part-payments could not be accepted  

Guarantee

• The guarantee for the fencing equipment made and distributed by En garde is valid up to six months from the purchase.
• The guarantee for the electric equipment is 12 months (parts supply: 5 years) and for the FIE fencing machines 2 years

This covers for the case if:

• the goods purchased are defective or manufacturing and material defects respectively arise during the guarantee period
• in case of a complaint within 48 hours the defective or yet unused goods will be replaced
• the defects occurring during the guarantee period will be repaired if they are reparable, if not, then replaced.
• Our guarantee obligation ends if the Buyer does not preserve or make available the defective goods in their defective state.

The guarantee does not cover the following cases:

• unprofessional and careless handling
• overstraining
• defective mounting
• defects caused by radical washing agents and not keeping to the wash instructions

Special terms:

• There is no guarantee period on the breakage of fencing blades. Their replacement covers only their material defects.
• The fencing blades stored in humid environment get oxidized.
• The electric jackets made of non-washable material depending on its usage would oxidize in the course of time.
• Also the foil of the non-FIE-masks and non-FIE-sabre cuffs can get oxidized.
• Complaints connected with the wearing of the sole of fencer’s shoes or of their leather surface are not accepted.
• The jamming of the fencing spool cable or dirty contacts are not defects.
• We do not accept complaints connected with injuries occurring on the fencing pistes, caused by their unprofessional mounting and de-mounting

Special price offer:

• Our Supplier offer 3% discount (before moms goods value)
• Discount is available for single orders higher than 8 000kr
• Discount is available also for registered customers who during one year collect orders in total value 24 000kr, or 50 000kr since they were registered in our online shop.
• Price of Fencing club equipment (cable reels, pistes, scoring machines) can be negotiated separately.
• Discounts for single orders higher than 100 000kr will be negotiated separately.

  Other conditions

 Exchange of products: any product purchased could be exchanged only against product. Any cost occurring in connection with such an exchange (delivery, packaging etc.), rests upon the buyer. Only unused products could be exchanged.

Except the case when the size, product delivered by us does not correspond to the order or the product has some defect. In this case occuring costs are payed by our side.

Tailored, extra large outfit/clothing, name printed or national color painted uniform could not be exchanged. According to this, please indicate accurately the size when ordering.

Product alteration: Producers reserve the right at all times to make changes to their products. To follow these we draw your attention to our web site and catalogue.

Blades: bend, flexibility, hardness of the blades may differ a little bit within the determined standards.

Colors: Colors of the goods in their real appearance may vary a little bit from the printed catalogue or website colors. There could be slight color differences between two productions series (for example: blades, grips, leather, name, national color printing or PVC covers). Sometimes design, colors of the lining of the clothing’s or fencing bags are adjusted to the trend

Fraktkostnad